Broadband expansion project is nearly completed and winning rave reviews

Broadband expansion project is nearly completed and winning rave reviews

Dan Lancaster, Comcast’s construction head for the Sharon project, at left, confers with Rich Phipps, owner of R&R Broadband, contractor for the work, on Thursday, Feb. 22.

Leila Hawken

SHARON — After years of community-wide surveys, expert planning, public meetings, and coordination of multitiered elements legal and logistical, the work of the SharonConnect Task Force, town officials and Comcast and construction crews is nearly completed.

The last big construction job needed for the project, now judged to be 80-90% completed, was happening on schedule when Dan Lancaster, Comcast’s construction head for the Sharon project, paused for an interview Thursday, Feb. 22. That was the day contractor crews were stringing cable line from West Cornwall Road through the forest to two homes along Route 7.

Rich Phipps, owner of R&R Broadband LLC, was on the job with his crew doing the contracted installation work, involving pulling the cable line through pole to pole down the steep forested incline from West Cornwall Road.

“We’re getting close; we’re almost there,” Lancaster said, noting that 27-30 miles of cable had been strung throughout the town on utility poles, with an additional 7-8 miles of underground buried cable. For Thursday’s job on Route 7, 2,400 feet of cable, just about an entire reel, was needed to cover the distance.

While the project’s initial approval came in February 2023, with the contract with Comcast signed March 2, Lancaster said that it was July before pole permissions were in place, so the underground installation began first.

Jointly providing additional information about the project’s history, SharonConnect Task Force co-chairs Jill Drew and Meghan Flanagan along with the town’s project coordinator, Nikki Blass, indicated that work began March 9 with the stringing of Caroline Drive that took three days to complete. In that one instance, pole permissions were already in place.

While a specific date for completion has not yet been determined, Drew said that the construction phase is winding down. She noted that at least one home received its installation on Super Bowl Sunday.

Looking ahead, Drew said that Comcast is planning to hold at least one community meeting, perhaps in April, at which company representatives will answer any questions, offer technical advice and show residents how to use the Comcast website.

In the spring, the task force is planning a celebration at the Town Beach on Mudge Pond to mark completion of the project, giving a special cheer because Comcast has agreed to install service at the site to enable Wi-Fi calling for the first time. Drew said that cell service at the beach has always been all but impossible, so the service will enhance safety and convenience.

Veterans’ Field has also been wired for internet and Wi-Fi as a part of the project, Drew noted.

There have been challenges to the project along the way, although Drew said that they were not unexpected.

“We do now better understand why universal access [making high-speed internet available to every single address in town] is so hard to achieve. The application process for licensing more than 700 individual utility poles took months,” she said, noting, however, that the issue was expected.

“The Comcast project managers have been great to work with and the people working in Sharon are terrific,” Drew said. Lancaster had returned the compliment, praising the diligent work of the SharonConnect Task Force members and the town as being crucial to the needs of the project. Lancaster brings a history of 37 years of experience with Comcast.

Problems have arisen, however, when residents have contacted the corporate offices, particularly when trying to subscribe for Xfinity mobile phone service in connection with their service packages. Drew cited complaints about interfacing with robots online and by phone bringing frustration to the new customers, who are also suffering delays and confusion when they are ready to sign up for service packages.

Drew suggested that residents needing help with service packages might call 800-934-6489 or go online to: www.xfinity.com/learn/deals/internet

Praising Lancaster as a “can-do” person, Drew went on to applaud the Comcast project team serving the Sharon project, specifically Matt Skane and Elizabeth Calabrese, for being “accessible and responsive.”

As the project winds down, the task force members continue videoconferencing with the Comcast project team every two weeks, identifying specific addresses where issues exist and seeing that those issues are resolved, keeping the homeowner informed along the way.

Reflecting the good relationship built between Comcast and the town, Drew said that Skane and Calabrese were successful in convincing Comcast to add addresses to the project at no additional cost to the town.

Comcast technicians who do the in-home installations, Dan Dodge and Steve Wabrek, have also earned praise from residents for their patience and clear explanation of the service.

‘Night and day’

Asked for comments about their satisfaction with the new high-speed internet, two residents termed it “night and day.”

Ellsworth resident Larry Rand wrote that several weeks ago, Comcast had installed a new modem in Rand’s home, replacing a wireless system.

“We immediately went from download speeds of 1-70mbps (upload 10mbps) with daily rebooting to a dependable download speed of 250-350mbps (upload 50-80mbps). It has been like going from night to day.”

“We are thankful Sharon decided to extend Comcast coverage to areas like ours,” Rand said.

“I felt like I took off a blindfold that I had not realized I was wearing in the first place” said John Brett of Drum Road. He said that his connectivity went from 2.03mbps for a download (upload .035mbps) to 356mbps (upload 11.6mbps).

“You get the idea, basically night and day,” Brett said.

Kate Stiassni, a Boland Road resident with a long driveway, is no less pleased. “I think this SharonConnect is a great story,” she said, crediting a group of “smart, dedicated Sharon residents” for their years of effort to solve the problem of poor internet service.

Stiassni’s service was connected during the summer. A builder by profession, she indicated that she can now send and receive heavy architectural files. As a textile artist, she can send high-resolution images of her works without cringing when she hits the “send” button. Her musician son said that he is no longer stressed by her internet service when he visits. She herself can now download a book in under five minutes rather than the previous rate of five hours.

“I am a pretty normal person with pretty normal everyday needs who can now live convincingly in the 21st century,” Stiassni said.

“We are thrilled to have access to the internet via Xfinity,” said resident Joan Lewis, who lives on Herb Road, noting that several providers had been tried in past years before the Comcast project, but ultimately her service had involved “pinging off a nearby cell tower.”

“Thanks to the SharonConnect task force, and Xfinity’s technician Steve Wabrek, we have finally joined the rest of Sharon enjoying all things high-speed internet has to offer,” Lewis said, noting that she had scheduled her recent activation in February for her birthday as a gift to herself.

Latest News

To mow or not to mow?

To mow or not to mow?

A partially mowed meadow in early spring provides habitat for wildlife while helping to keep invasive plants in check.

Dee Salomon

Love it or hate it, there is no denying the several blankets of snow this winter were beautiful, especially as they visually muffled some of the damage they caused in the first place.There appears to be tree damage — some minor and some major — in many places, and now that we can move around, the pre-spring cleanup begins. Here, a heavy snow buildup on our sun porch roof crashed onto the shrubs below, snapping off branches and cleaving a boxwood in half, flattening it.

The other area that has been flattened by the snow is the meadow, now heading into its fourth year of post-lawn alterations. A short recap on its genesis: I simply stopped mowing a half-acre of lawn, planted some flowering plants, spread little bluestem seeds and, far less simply, obsessively pluck out invasive plants such as sheep sorrel and stilt grass. And while it’s not exactly enchanting, it is flourishing, so much so that I cannot bring myself to mow.

Keep ReadingShow less

Where the mat meets the market

Where the mat meets the market

Kathy Reisfeld

Elena Spellman

In a barn on Maple Avenue in Great Barrington, Kathy Reisfeld merges two unlikely worlds: wealth management and yoga, teaching clients and students alike how stability — financial and emotional — comes from practice.

Her life sits at an intersection many assume can’t exist: high finance and yoga. One world is often reduced to greed, the other to “woo-woo” stretching. Yet in conversation, she makes both feel grounded, less like opposites and more like two languages describing the same human need for stability.

Keep ReadingShow less
Capitol hosts first-ever staging of Civil War love story

Playwright Cinzi Lavin, left, poses with Kathleen Kelly, director of ‘A Goodnight Kiss.’

Jack Sheedy

Litchfield County playwright Cinzi Lavin’s “A Goodnight Kiss,” based on letters exchanged between a Civil War soldier and the woman who became his wife, premiered in 2025 to sold-out audiences in Goshen, where the couple once lived. Now the original cast, directed by Goshen resident Kathleen Kelly, will present the play beneath the gold dome of Connecticut’s Capitol in Hartford as part of the state’s America250 commemoration — marking what organizers believe may be the first such performance at the Capitol.

“I don’t believe any live performances of an actual play (at the Capitol) have happened,” said Elizabeth Conroy, administrative assistant at the Office of Legislative Management, who coordinates Capitol events.

Keep ReadingShow less
google preferred source

Want more of our stories on Google? Click here to make us a Preferred Source.

Hunt Library launches VideoWall for filmmakers

Yonah Sadeh, Falls Village filmmaker and curator of David M. Hunt Library’s new VideoWall.

Robin Roraback

The David M. Hunt Library in Falls Village, known for promoting local artists with its ArtWall, is debuting a new feature showcasing filmmakers. The VideoWall will premiere Saturday, March 28, at 6 p.m. with a screening of two short films by Brooklyn-based documentary filmmaker and animator Imogen Pranger.

The VideoWall is the idea of Falls Village filmmaker Yonah Sadeh, who also serves as curator. “I would love the VideoWall to become a place that showcases the work of local filmmakers, and I hope that other creatives in the area will submit their work to be shown,” he said.

Keep ReadingShow less

A bowl full of stars

A bowl full of stars

A bowl full of stones.

Cheryl Heller

There’s a bowl in my studio where pieces of the planet reside. I bring them home from travels, picking them up not for their beauty or distinction but for their provenance. I choose the ones that speak to me — the ones next to pyramids, along hiking trails, on city sidewalks or volcanic slopes.

I like how stones feel in my hand: weighty, grounding. I don’t mind them making my pockets and suitcase heavier. The bowl is about the size of an average carry-on. It has been years since it was light enough for me to lift.

Keep ReadingShow less
One-woman show brings Mumbet’s fight for freedom to Scoville Library
One-woman show brings Mumbet’s fight for freedom to Scoville Library
One-woman show brings Mumbet’s fight for freedom to Scoville Library

On March 29, writer, producer and director Tammy Denease will embody the life and story of Elizabeth Freeman, widely known as Mumbet, in two performances at the Scoville Library in Salisbury. Presented by Scoville Library and the Salisbury Association Historical Society, the performance is part of Salisbury READS, a community-wide engagement with literature and civic dialogue.

Mumbet was the first enslaved woman in Massachusetts to sue successfully for her freedom in 1781. Her victory helped lay the legal groundwork for the abolition of slavery in the state just two years later. In bringing Mumbet’s story to life, Denease does more than reenact history.

Keep ReadingShow less
google preferred source

Want more of our stories on Google? Click here to make us a Preferred Source.

google preferred source

Want more of our stories on Google? Click here to make us a Preferred Source.