Auto renewal takes the pain out of library returns

MILLERTON — It can — and does — happen all too easily. A book is borrowed — perhaps even several. DVDs are needed for a coming rainy day or snow storm. A book beckons but sits still unopened. 

And then, in the words of NorthEast-Millerton Library Director Rhiannon Leo-Jameson, “life gets in the way.” And there they sit either forgotten or begging to be taken back to the library on the busiest of days. But in either case, there they sit — collecting fine after fine after fine. 

It’s enough to make some people avoid the library altogether. But fear not. The library has a solution: auto renewal is coming to town.

Under a new program, set to go into effect Wednesday, May 15, as long as a borrowed item is not on someone’s “wait list,” it will be renewed automatically a maximum of two times.

Best of all, if an email address is on record, two days before the due date, a message will be sent first thing in the morning indicating that the renewal is underway and giving the new due date.

If the item is on the wait list, the borrower will be notified and return required just as under the old system.

Leo-Jameson is pleased with the addition to the library’s system first and foremost because she believes it will make the library more “user friendly” — always the number one goal of the staff. 

“I hate to think of a mom picking out a few videos for her kid — and then needing to fork out $5 or whatever just because she got busy and forgot to call,” she said.

In addition to helping the patrons, the system will be a boon to the library as well since many fewer “overdue” calls will need to be made. Furthermore, the auto-renews will provide a more accurate accounting of library usage: items that are overdue show up on the statistics simply as “overdue,” whereas auto-renews constitute a new check-out. That number is an important one since it is sometimes used to help the library obtain grants and other funding.

If items are lost or damaged, auto-renew will not eliminate any subsequent charge.

If a new email is needed to take advantage of the notification, register that address either at the library or through an email at info@nemillertonlibrary.org. Newsletter mailings do not necessary indicate that an email address for other purposes is on file, so check to be sure.  

As always, the website www.nemillertonlibrary.org is available for information on all things library. Activities may be explored, accounts checked, catalogs browsed and books reserved either from the library’s stock or from any other library in the Mid-Hudson Library System. There is no charge for any of the services.

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