Eversource needs to be held accountable

After a week without electricity (and with the threat of a hard winter coming) the strength and reliability of electricity distribution is on everyone’s minds — especially state government officials, most of whom also went without power for many days and all of whom received phone calls day and night from constituents and town leaders who wanted to know exactly what was going on and when it was going to be fixed.

Gov. Ned Lamont and Connecticut’s very active attorney general, William Tong, have demanded investigations into the actions of Eversource (which supplies power to 149 of the state’s 169 towns) and United Illuminating (UI, which supplies power to 17 towns, including Bridgeport and New Haven) following Tropical Storm Isaias.

Lamont and Tong had already demanded investigations into Eversource’s rate increase, announced days before the tropical storm (and ensuing power outage).

Their questions are reasonable and deserve answers. For the power outage, which is perhaps freshest in the minds of Connecticut residents, town officials have been universal in saying that Eversource is supposed to have liaison officers available to answer questions about the extent and expected duration of power outs. 

They did not.

All the Northwest Corner selectmen and state Rep. Maria Horn (D-64) have said that there was a complete failure of communication, that questions weren’t answered, that customers were not able to report outages and that the Eversource outage map was at times wildly inaccurate. 

New Englanders are pretty tough and can handle a lot but in any crisis, it’s harder to cope when you don’t know when it’s going to be over. 

Eversource customers are all able to understand that this was a particularly challenging storm. But Tong and Lamont say that the job of the large electric suppliers is to be a “reliable” distributor of power (as compared to the “green” power sources such as hydro, wind and solar).

They are asking why Eversource didn’t make upgrades that were promised after the state’s other recent “biggest storms ever,” in 2011 and 2012 — including the hiring of liaison officers to keep in contact with town officials.

The short list of questions Tong has aimed at Eversource can be found at the attorney general’s website (search for “AG Tong Escalates Legal Actions to Hold Eversource and UI Accountable for Failed Storm Response”). They are not vindictive questions, they are functional and should be answered. Perhaps the happy outcome of the investigation will be that some of these upgrades will finally be made. They are certainly due. 

Many area residents chatted with the out-of-state work crews who finally arrived in the region several days after the storm. Those crews said in some conversations that they were surprised by how antiquated Eversource’s system is. 

For the rates it charges, Eversource should have plenty of money to make upgrades. According to the U.S. Energy Information Administration (www.eia.gov/state/rankings/?sid=US#/series/31), Connecticut’s electric rates are significantly higher than nearly every other state in the nation, second only to Hawaii — and Eversource is planning to ask for yet another rate hike next summer. 

One Eversource worker in conversation with a Lakeville Journal staffer last week said that resources for workers have been cut, while company executives have received substantial pay increases. Tong and Lamont plan to look into compensation, to see if top brass is indeed being overpaid, at the expense of service to consumers.

On the day after Eversource announced its rate hike, both Tong and Lamont demanded that the state utilities authority suspend the increase so they could investigate what that money is going to be spent on. Again, their questions aren’t vindictive; they seek clarity. You can find these questions by searching online for “AG Tong Demands Answers From Eversource Following Rate Hikes.”

Tong and Lamont are after answers from Eversource. So are legislators in the General Assembly, where the Energy & Technology Committee has proposed The Take Back our Grid Act, which seeks to protect the rights of electric customers in the state; demands reimbursement for significant losses caused by the power outage (some of our area grocery stores reported losses of about a quarter of a million dollars in food; pharmacies and customers lost thousands of dollars in medications that had to be refrigerated); and more.

The state regulatory agency began its hearings about Eversource on Monday, Aug. 24, with questions from town leaders as well as our top state officials that can help ensure that the downward trend in services and response after Tropical Storm Isaias doesn’t become the new normal.

Latest News

Sharon voters reject controversial school budget, 114-99

The town meeting and budget vote were moved from Sharon Town Hall to Sharon Center School to accommodate a larger crowd.

Alec Linden

SHARON – More than 200 residents packed the Sharon Center School gymnasium Friday evening, May 8, where voters narrowly rejected the Sharon Board of Education's proposed 2026-2027 spending plan, with a vote of 114-99.

The vote followed a heated month of debate over education funding after the Board of Finance ordered the BOE in early April to remove nearly $70,000 from its spending plan to keep the bottom line flat. The rejected proposal – the ninth version of the budget since deliberations began months ago – carried a bottom line of $4,165,513 for the elementary school, a 0% change from last year’s number.

Keep ReadingShow less

Liane McGhee

Liane McGhee
Liane McGhee
Liane McGhee

Liane McGhee, a woman defined by her strength of will, generosity, and unwavering devotion to her family, passed away leaving a legacy of love and cherished memories.

Born Liane Victoria Conklin on May 27, 1957, in Sharon, CT, she grew up on Fish Street in Millerton, a place that remained close to her heart throughout her life. A proud graduate of the Webutuck High School Class of 1975, Liane soon began the most significant chapter of her life when she married Bill McGhee on August 7, 1976. Together, they built a life centered on family and shared values.

Keep ReadingShow less
‘Women Laughing’ celebrates New Yorker cartoonists

Ten New Yorker cartoonists gather around a table in a scene from “Women Laughing.”

Eric Korenman

There is something deceptively simple about a New Yorker cartoon. A few lines, a handful of words — usually fewer than a dozen — and suddenly an entire worldview has been distilled into a single panel.

There is also something delightfully subversive about watching a room full of women sit around a table drawing them. Not necessarily because it seems unusual now — thankfully — but because “Women Laughing,” screening May 9 at The Moviehouse in Millerton, reminds us that for much of The New Yorker’s history, such a gathering would have been nearly impossible to imagine.

Keep ReadingShow less
google preferred source

Want more of our stories on Google? Click here to make us a Preferred Source.

By any other name: becoming Lena Hall

By any other name: becoming Lena Hall

In “Your Friends and Neighbors,” Lena Hall’s character is also a musician.

Courtesy Apple TV
At a certain point you stop asking who people want you to be and start figuring out who you already are.
Lena Hall

There is a moment in conversation with actress and musician Lena Hall when the question of identity lands with unusual force.

“Well,” she said, pausing to consider it, “who am I really?”

Keep ReadingShow less
Remembering Todd Snider at The Colonial Theatre

“A Love Letter to Handsome John” screens at The Colonial Theatre on May 8.

Provided

Fans of the late singer-songwriter Todd Snider will have a rare opportunity to gather in celebration of his life and music when “A Love Letter to Handsome John,” a documentary by Otis Gibbs, screens for one night only at The Colonial Theatre in North Canaan on Friday, May 8.

Presented by Wilder House Berkshires and The Colonial Theatre, the 54-minute film began as a tribute to Snider’s friend and mentor, folk legend John Prine. Instead, following Snider’s death last November at age 59, it became something more intimate: a portrait of the alt-country pioneer during the final year of his life.

Keep ReadingShow less
Sharon Playhouse debuts new logoahead of 2026 season

New Sharon Playhouse logo designed by Christina D’Angelo.

Provided

The Sharon Playhouse has unveiled a new brand identity for its 2026 season, reimagining its logo around the silhouette of the historic barn that has long defined the theater.

Sharon Playhouse leadership — Carl Andress, Megan Flanagan and Michael Baldwin — revealed the new logo and website ahead of the 2026 season. The change reflects leadership’s desire to embrace both the Playhouse’s history and future, capturing its nostalgia while reinventing its image.

Keep ReadingShow less
google preferred source

Want more of our stories on Google? Click here to make us a Preferred Source.

google preferred source

Want more of our stories on Google? Click here to make us a Preferred Source.