Thank you!
Your support is sustaining the future of local news in our communities.

Vital social workers come in short supply

Editor’s Note: This is the second and last of a series examining the role of town social service directors in the Northwest Corner.

 

In the first report on town social services in Sharon, Kent and Cornwall, there was consensus that communities are safer, happier and healthier when their residents’ basic needs are met at both state and local levels. Still, despite the need and projected positive outlook for employment growth in the social service field, a severe shortage of providers remains across the board.

Reasons for the shortage include lack of funding and incentives for workers in rural areas, extreme professional demands, and an increase in complexity of challenges. In a nation short on universal programs, American social service providers help bridge gaps in health and human-service care, thereby improving health equity.

Rural settings are considered disadvantaged when it comes to care access. According to the Journal of Community Practice, rural communities face specific challenges in addressing problems, including social and spatial isolation, the lack of resources and trained practitioners.

The Northwest Corner, a region with a strong culture of volunteerism, also has a relatively long history of town social service employment providing information, referrals and support to assist residents seeking a variety of local and state services.

Salisbury

It was a fast-paced day for Patrice McGrath when I spoke to her. McGrath fills a large role in the town of Salisbury. She works full-time- as a part-time Social Service Agent for the town and also as Director of the Salisbury Family Center.

While her town position is funded by Salisbury, the position at the Salisbury Family Center is based on private donations, which fund the nonprofit. The Salisbury Family Center, started in 1930, describes itself as a “not-for-profit charitable organization that offers support for residents of Salisbury who are struggling with financial or other difficulties.”

The Center offers a wide array of services for all ages. McGrath informed me that “Salisbury is unique in that in addition to town social services, residents have access to additional resources provided by Salisbury Family Services.”

McGrath summarized a snapshot of her town position responsibilities that include medical referrals, help with utility bills, rental assistance applications, emergency services that address electric, home and work terminations before she directs me to her colleague, Lisa McAuliffe, who is the head of Salisbury’s Senior Services and the town’s Recreation Director.

McGrath can be reached at  860-435-5187 and email  at pmcgrath@salisburyct.us

McAuliffe has been the director of Senior Services since 2018 and the Recreation Director beginning in 2005. In her role as Recreation Director for the town, she runs youth and adult recreation programs for the community at Trotta Field, Community Field, and Town Grove. Stacey Dodge works with McAuliffe to oversee the Town Grove, which was donated to the town of Salisbury by the Belcher family. She serves as a lifeguard the Salisbury Recreation Adult Laps Swim Program at the Hotchkiss pool and teaches the lifeguarding course with Jacquie Rice, Rhonda Rinnisland and Pat Kelly.

McAuliffe expressed particular passion in her role as Senior Services Director, which she took on from her predecessor, Mike Beck. She credits him with working very hard to obtain a state grant which enabled the town to build an updated senior center. Examples of programming at the senior center include exercise classes, nutrition resources, Medicare and prescription open enrollment guidance, and the AARP Tax Center.

The AARP Tax Center at the senior center is run by volunteers including Beck, Tom Cunningham and Emily Eagan. Last year they helped provide free tax assistance to 150 people from Salisbury, Lakeville and other neighboring towns.

The center is important for a town whose majority of residents are over age sixty. McAuliffe stated that “Sometimes people won’t reach out due to pride or shyness but social connection is very important — and especially so during the pandemic. We welcome everyone.”

McAuliffe can be reached at 860-435-5186 and email at lmcauliffe@salisburyct.us

North Canaan

North Canaan is an area in high need, but with a part- time social service agent position. That role is filled by Sharon Kelly-Levesque. Before her hire, the turnover rate in that position was high, but Kelly-Levesque informed me that she plans to stay. “I love what I do,” she said. “Bottom line is that you have to care. It’s not an assembly line, you have to get to know the person who you are helping. Some people are leery to seek help but the need here is massive. “

As in all towns, the issues of poverty, homelessness, mental health and addiction challenges persist.

Assisting residents with Energy Assistance, Renter’s Rebate, Social Security, DSS Benefits, and Housing Applications for the Homeless Programs are services that Kelly-Levesque provides on a regular basis. She makes referrals to Western Connecticut Area on Aging and Project Sage.

Kelly-Levesque works with schools to assist children and familes as referrals reach her.

“Whatever the need is when they walk in here, I do everything possible to help,” she said. It is clear, as it is with other town social service providers, that her role is not only her job, but her calling.

Kelly-Levesque’s office is located in the North Canaan town hall.  She can be reached at 860-824-3133 ext 110 and email socialservice@northcanaan.org

Falls Village

Theresa Snyder Graney, Town Social Service Agent, has been in her part-time position for fourteen years, serving Falls Village.

“I love my job, we are blessed to have all so many resources like the Jane Lloyd Fund, The Blue Horizon Fund, The Prescription Assistance Program, Fishes & Loves, just to name a few, in our rural area to help families.

“We all collaborate and support each other,” she said.

As with her colleagues in other towns, Snyder Graney provides a wide range of services funded by state, federal funds and grants, as well as local donations.

Snyder Graney told me about her work with both families and senior citizens. She has the dual role of Town Social Services Director, and Coordinator of the Falls Village Senior Center. At the senior center there are weekly Thursday lunches served, and activities and events. Recently, A Saint Patrick’s Day Luncheon was held. Once monthly, the senior group takes a field trip to explore greater Connecticut cultural centers and institutions. Lunch is included in the trips. North Canaan residents have been welcomed and have participated in the Senior Center for many years. Informative educational events such as Medicare fraud awareness, navigating Medicare choices, senior nutrition; as well as clinics such as blood pressure checks and flu vaccines are provided.

“I enjoy working with the seniors. We have an aging population in our town. This is an important place for seniors to gather. We are like family here,” she said.

Snyder Graney also works collaboratively with the local elementary school, the Lee H. Kellogg School, providing opportunities for children and seniors to connect. Kindergarten, first and second grades at the school have visited with seniors to socialize and play board games. Recently, a three-month program with seniors and seventh graders was completed, during which time kindness, compassion, and wisdom was exchanged. As part of the program, seventh graders taught Spanish to seniors. Snyder Graney also informed me that part of her role with children and families is to organize Back-to-School Supplies/Shoes and Holiday Programs, in which many children participate. While things get busy during the holidays, services and support for families are year-round.

Snyder Graney can be reached at 860-824-9855  and email at socialservices@canaanfallsvillage.org

 

Isabelle Clark Foster is a licensed independent clinical social worker.

Latest News

Yerger Johnstone

Yerger Johnstone

SHARON — Yerger Johnstone, former managing director in the mergers and acquisitions department at Morgan Stanley and a decorated veteran of the Vietnam War, died on April 19, 2026, in Chelmsford, England. He was 86.

Born in Mobile, Alabama, on March 7, 1940, Mr. Johnstone was the son of architect Henry Inge Johnstone, architect, and Kathleen Yerger Johnstone, the noted nature writer and civic leader after whom Alabama’s state seashell, Johnstone’s Junonia, is named. He graduated from Murphy High School in Mobile in 1958, received his bachelor’s degree from the University of the South at Sewanee in 1962, and earned his M.B.A. from the University of Chicago Booth School of Business in 1964.

Keep ReadingShow less

Richard R. Stover

Richard R. Stover

WEST CORNWALL — Richard R. Stover, 82, of West Cornwall, died peacefully at Noble Horizons on May 26, 2026.

Son of the late Robert and Leona (Heinbockel) Stover, Rick was born Feb. 6, 1944 in Edina, Minnesota. He attended the University of Pennsylvania where he majored in Economics and was a member of Sigma Alpha Epsilon fraternity.

Keep ReadingShow less

Floyd Irving Isham

Floyd Irving Isham

SHARON — Floyd Irving Isham Jr., 87, a longtime area resident, died Tuesday, May 26, 2026, at Sharon Health Care Center in Sharon. Mr. Isham worked for the Tri-Wall Container Corp. in Wassaic, New York, for fifteen years and also worked as a self-employed private caretaker for over twenty-five years, caring for local estates in Shekomeko, Pine Plains and Ancramdale, New York, prior to his retirement.

Born Aug. 25, 1938, in St. George, Vermont, he was the son of the late Floyd Irving and Hazel (Thompson) Isham, Sr. Following his high school years, he enlisted in the United States Navy and served from 1958 until his honorable discharge in 1961. Mr. Isham also served in the Vermont National Guard. On Aug. 11, 1990, in Dover Plains, New York, he married Nancy L. Cross. Mrs. Isham died on July 8, 2005.

Keep ReadingShow less
google preferred source

Want more of our stories on Google? Click here to make us a Preferred Source.

Pauline King Garfield

Pauline King Garfield

EAST CANAAN — Pauline K. (King) Garfield, 94 of 77 South Canaan Rd. formerly of East Canaan, died Sunday May 24, 2026, at Geer Village. She was the wife of the late Duane Garfield who passed August 14, 2017. Pauline was born April 3, 1932 in North Canaan,in the former Geer Hospital. She was the daughter of the late Charles and Rose (Van Vlack) King.

Pauline spent her career at Becton Dickinson in Canaan, after being a stay-at-home mother for many years.She was employed at Becton Dickinson for 23 years. She enjoyed bus trips with her late husband Duane to the Casinos, spending time with her family watching the grandchildren grow up. Recently she made a comment to care givers that was “wait until I see that husband of mine for leaving me here, I am going to read him the riot act.” Over the years she enjoyed many crafts, but her favorite was crocheting gifts for everyone.

Keep ReadingShow less
Great Country Mutt Show returns as animal shelter surrenders rise

Great Dane “Axel” with owner Sage Breyette in the Best Lap Dog Over 40 lbs. contest at last year’s Great Country Mutt Show

Aly Morrissey

Tail wags, floppy ears and a healthy dose of canine charm will take center stage June 7 as The Little Guild hosts its annual Great Country Mutt Show at Lime Rock Park in Falls Village.

Last year’s Great Country Mutt Show attracted more than 200 dogs and 800 people. Founded by renowned designer Bunny Williams as a benefit for the Little Guild, the tongue-in-cheek, Westminster-style event has grown into one of the organization’s signature annual fundraisers and community celebrations. The show remains free and open to the public, and adoptable dogs may attend when appropriate.

Keep ReadingShow less

Savannah Stevenson’s second act

Savannah Stevenson’s second act

Savannah Stevenson as Mrs. Paroo and Elliott Andrews who plays Harold Hill in the nationally touring production of “The Music Man.”

Marshall Meadows
Sharing laughter, tears, music and dancing through stories that illuminate our common humanity touches us in a way that builds connection, empathy and genuine community.
— Savannah Stevenson

Savannah Stevenson has lived enough lives already to make most people feel lazy.

She grew up in Atlanta in a musical family, with a father who played “The Sound of Music” cassette tapes in the car and a mother who played hymns on the piano. She went to Carnegie Mellon to study musical theater, moved to New York afterward and, for a while, imagined a life onstage.

Keep ReadingShow less
google preferred source

Want more of our stories on Google? Click here to make us a Preferred Source.

google preferred source

Want more of our stories on Google? Click here to make us a Preferred Source.