Town social workers fill big need

Source: U.S. Bureau of Labor Statistics, Employment Projections program

Editor’s Note: This is the first of a series examining the role of town social service directors in the Northwest Corner.
The consensus in many states, including Connecticut, is that communities are safer, happier and healthier when their residents’ basic needs are met at both state and local levels.
The Northwest Corner, a region with a strong culture of volunteerism, also has a relatively long history of town social service employment.
Town Directors of Social Services and Social Service Municipal Agents across the country provide information, referrals and support to assist residents seeking a variety of local and state services.
The employment outlook for this kind of service, according to the U.S. Bureau of Labor Statistics, is strong.
Employment in the field of social and human services is projected to grow by 12 percent from 2021 to 2031, much faster than the average for all occupations and reflecting growing health and social-service needs of citizens.
Many Social and Human Service Assistants also work for nonprofit organizations, for-profit social service agencies, and state and local governments.
But in terms of town social service, not all municipalities invest in hiring agents, although during and because of the pandemic the need for them has become clear.
“We have amazing social service agents out in the Northwest Corner who know their communities and the needs of residents intimately,” said State Rep. Maria Horn (D-64). “They are skillful, compassionate, creative, tenacious and deeply committed to the well-being of all residents and have taken on a broad array of tasks in order to accomplish that.”
SHARON
Melia Hill was working a typical day as Sharon’s Social Service Agent on the morning that I interviewed her. Her position is part-time, but never slow. The role of Town Social Service Agent in Sharon has existed since 1988, when its initial employee, Ella Clark started both the long-valued and treasured Chore Service, and the Sharon Food Bank.
In the course of a day, Hill assists residents in a myriad of ways. She has been helping residents with needs pertaining to food, energy assistance and housing, as well as accessing other essentials for well being. Examples of her work include helping with fuel assistance via the Community Action Agency of Western Connecticut, prescription assistance via the Foundation for Community Health, food-assistance applications and transporting and delivering groceries from the Lakeville and Sharon food pantries.
Financial assistance for these programs comes from state, federal and local resources including the Berkshire Taconic Community Foundation and the Sharon Community Foundation, among others. Hill stated that generous private donations to town funds including the fuel fund were extremely helpful last year when oil fuel prices soared above $5 and $6 a gallon. Hill also coordinates receiving and distributing gift and food drives each year for Sharon for fall and winter holidays. The donations for these come from local residents, local churches, Sundays in the Country food drive, and the Salvation Army.
To reach Sharon call 860-364-1003 or email: sharon.social.services@gmail.com
KENT
Samantha Hasenflue, Director of Social Services for Kent has been in her position with a part-time assistant, funded by the town, for a year. The job has just recently become full time, with benefits.
“I am grateful,” she told me, “because this is a difficult role to fill with part-time hours, due to the increase in need.”
Hasenflue’s position has been in existence for at least ten years in Kent, she stated. Social service agents work with all age groups and Hasenflue’s role is no exception. She helps with applications for SNAP (the Supplemental Nutrition Assistance Program) and all state program applications including energy assistance, renter’s rebate, and housing applications via Kent Affordable Housing and Templeton Farms Senior Housing.
Hasenflue helps with prescription assistance through the Foundation for Community Health and by navigating Medicare mainly through referrals to the CHOICES Program through the Western Connecticut Area Agency on Aging. She assists with financial hardship grant applications through local sources including the Berkshire Taconic and Kent Community Funds.
With rising rates of food insecurity, Hasenflue’s work running the Kent Food Bank is critical. Management tasks include: ordering through Connecticut Foodshare, monthly shopping trips to stock shelves, collecting local donations, and collaborating with New Milford Social Services for bread pick up.
Hasenflue said there is a big focus on senior citizens due to an aging population.
She has been tasked with reopening and running the Kent Senior Center, which was closed during the pandemic, and has been hard at work at the Senior Center since August 2022.
It is now in operation with bimonthly lunches and full active programming.
When I asked Hasenflue about why local rural social services might be important, she had no shortage of answers.
“Residents would have to go to Torrington or Danbury from here. The trip is challenging because of transportation difficulties that include shared or no vehicle situations,” she said. Navigating application centers can be overwhelming — even at its best. Technology is also difficult at times, and Hasenflue is happy to help residents navigate these types of websites. She can be reached at the town hall or senior center in Kent.
“Anything someone comes to me for help with, I will either find a resource, or help them navigate it. Where there is a will, there is a way,” Hasenflue said.
In terms of rural support for its residents, Hasenflue also addressed the importance of collaboration among towns. For example, towns often share food bank access. She expressed appreciation for the Kent Community Fund’s work with its Roundtable Connections.
She states that town Municipal and Social Service Agents recently gathered to meet with Project Sage, formerly known as Women’s Support Services, which serves towns in the northwest corner of Connecticut.
Hasenflue would also value increased opportunities for town agents to gather, a common sentiment among town providers.
To reach Kent call 860-927-1586 or email: socialservices@townofkent.org
CORNWALL
Heather Dinneen is full time in her role as Social Services Director for Cornwall. She works directly with over eighty families. Dineen informed me that Cornwall has heavily invested in affordable housing and social service. Cornwall has had a social services position for over twenty years. As with her colleagues in neighboring towns, she connects residents with a wide array of services and referrals. She runs the Cornwall food Pantry, Senior Center and Back-to-School/Holiday Gift programs.
Dinneen informed me that in Connecticut, towns have long been required to have a municipal agent appointed to work with the elderly. The social service positions have grown out of that requirement to meet the need of the wider population. Dinneen connects residents to state programs and regional resources such as the Berkshire Taconic Community Foundation and its Blue Horizons and Jane Lloyd Funds. The Cornwall Food and Field fund, a local resource, assists with essential bills and emergencies.
To reach Cornwall call 860-671-9315 or email: cornwallsocialservices@gmail.com
Next: Salisbury, North Canaan and Falls Village.
Isabelle Clark Foster is a licensed independent clinical social worker.
Elena Spellman
Dan Baker, left, and Daniel Latzman at Barrington Hall in Great Barrington.
Barrington Hall in Great Barrington has hosted generations of weddings, proms and community gatherings. When Dan Baker and Daniel Latzman took over the venue last summer, they stepped into that history with a plan not just to preserve it, but to reshape how the space serves the community today.
Barrington Hall is designed for gathering, for shared experience, for the simple act of being together. At a time when connection is often filtered through screens and distraction, their vision is grounded in something simple and increasingly rare: real human connection.
The partnership behind Barrington Hall began long before the building itself. Both Baker and Latzman grew up on Long Island, spent more than a decade in New York City, and eventually found their way to the Berkshires, drawn by the desire for something different. What they didn’t realize at first was just how closely their lives had already mirrored one another.
They were born in the same hospital, a year apart. Their families had distant connections. They even played on the same soccer team — never meeting, but moving through the same spaces. It wasn’t until they became neighbors in Egremont about five years ago that those parallels came into focus.
“In hindsight, it feels inevitable,” Latzman said. “But it was actually extremely random that we ended up here.”
From the beginning, Barrington Hall was meant to be a place people return to, not for any one event, but for the experience of being there. On any given week, the space might host a jazz performance, a dance party, a songwriter circle or a children’s event. Some nights bring in touring acts. Others highlight local creatives. The variety is intentional and so is the atmosphere.
“It’s about people,” Baker said. “It’s about being present.”

Baker and Latzman are keenly aware of the world outside with its constant barrage of information, political conflicts, a culture that pulls people deeper into their screens. Barrington Hall offers a way out of that noise.
“A little bit of a bubble,” Latzman said. “A place to step away from everything else.”
During a recent event, they noticed something telling: a full room of people dancing, talking, engaged — and almost no one on their phone.
“That’s when you know something is working,” Baker said.
Taking over a beloved local space comes with responsibility, one Baker and Latzman have met by honoring the building’s traditions while also expanding them.
“We didn’t feel obligated,” Latzman said. “We felt honored.”
Part of what makes the space distinct is its versatility. Large enough to host more than 250 people, yet intimate enough to feel personal, it fills a gap in the local landscape, serving a wide range of people and bringing different groups together in the same space.
“We want people to feel like, if something’s happening here, it’s worth checking out,” Latzman said.
They are carefully balancing community access with the realities of running a business, with an eye toward the long term.
“We want this to be here in 20 years,” Latzman said.

That vision extends beyond the building itself — future collaborations, expanded programming, a growing role in shaping the cultural life of the Berkshires. But at its core, the mission remains simple: to create a place where people can gather, a place that feels alive.
And perhaps most importantly, to create a place where, if only for a few hours, people can step away from the noise of the world and enjoy being together.
When asked who they’re most excited to host next, their answer was immediate: The Mammals on April 10 and Lee Ross, a one-man party band from Massachusetts, scheduled to perform on May 1.
For more information and tickets, visit
barringtonhallgb.com
Natalia Zukerman
Gail Rothschild with her painting “Dead Sea Linen III (73 x 58 inches, 2024, acrylic on canvas.
There is a moment, looking at a painting by Gail Rothschild, when you realize you are not looking at a painting so much as a map of time. Threads become brushstrokes; fragments become fields of color; something once held in the hand becomes something you stand in front of, both still and in a constant process of changing.
“Textiles connect people,” Rothschild said. “Textiles are something that we’re all intimately involved with, but we take it for granted.”
Her work begins, often, with something small: a scrap of linen from the Judean desert, dating “to a time before the notion of ‘Israel’ or ‘Palestine;’” a fragment so diminished it barely registers as an object; or a rare indigo-dyed child’s head cloth from Tutankhamen’s tomb.
“I call them portraits of ancient linen,” she said.
Rothschild grew up in Greenwich and studied drawing and painting at Yale University. “That was kind of my first love,” she said. But she quickly veered toward something more collective, working with Peter Schumann at the Bread and Puppet Theater, building papier-mâché puppets and participating in a kind of performance-based activism that blurred art and politics.
“After Yale, I got out of school and thought‘Wait a second. I don’t want to paint anymore. I need to work with people in communities and make things.’”
She moved to Brooklyn and began working in public schools, developing projects rooted in collaboration and local history. The projects were ambitious, research-driven, and often confrontational. At the University of Massachusetts, she recalled asking students: “Did you know that Amherst was named for Jeffrey Amherst, who was responsible for giving blankets infected with smallpox to Native Americans? Why don’t we look into that?’”
There were sculptures, letters to watchdog groups, installations. She worked on four such projects a year, she said, until the pace became unsustainable. “At some point I just said, ‘I’m exhausted. I’m going back to the studio.’”
What brought her back was a book, “Prehistoric Textiles ” by Elizabeth Wayland Barber. Inside, she encountered an image of a 7,000-year-old textile, unraveling.
“It said to me, ‘this could be a great big abstract painting’,” she said. “What does it mean that this textile, this thing that used to be a Cartesian grid and over time has gone back to nature?”
That question became a kind of axis for her work. “There is this cusp between nature and culture,” she said. Early on, she avoided textiles with imagery, drawn instead to the raw language of fiber itself. But eventually, even that boundary softened. A project with the Godwin-Ternbach Museum introduced her to Egyptian textiles — Christian, pagan, Greek, Roman influences colliding in woven form.

What followed was a deepening relationship with museums and, crucially, with conservators. Institutions like The Metropolitan Museum of Art and collections in Berlin and Paris began sending her images of textile fragments, sometimes pieces she has still never seen in person.
“It’s almost easier for me to transform it when I haven’t seen it,” she said.
Her process is both precise and intuitive. She grids the canvas and the source image, drawing freehand to “honor what the object is.” For a time, she works closely from the photograph. Then something shifts. “At some point I’ll say, ‘It’s a painting. It’s got to talk to itself,’ and then I stop looking at the photograph.”
What emerges is layered, luminous and muscular. “Sometimes people say, ‘Do you miss making sculpture?’ and I say, ‘I never stopped.’”
You feel that in the surfaces: the tension of threads pulling apart, the sense that something is both forming and dissolving at once. Even the backgrounds — often ambiguous, atmospheric — are not neutral. “It’s really more about feeling the space around the object,” she said, especially as she considers how ancient fragments are mounted on modern fabrics. “I get to invent an entirely other language.”
Some of her most arresting work is on the monumental textiles of The Met Cloisters, where medieval tapestries, some towering more than a dozen feet, are slowly, painstakingly conserved. It’s in the conservation labs that Rothschild has observed the physical reality of these works: their own weight pulling them apart, threads breaking under centuries of strain. Conservators insert new threads to stabilize them and Rothschild documents this process. “There’s a kind of poignancy to their work,” Rothschild said, “because as hard as we work to conserve the objects of our past, in the greater cosmic scheme of time, it’s only temporary. There’s something beautiful about that.”
Time operates on multiple levels in Rothschild’s work. There is the time of the object —thousands of years, in some cases — and the time of the painting, which unfolds over months. “Once I start working on something, I can’t stop,” she said. “But then it’ll rest for a while and I may change it, add layers.”
And then there is the time of attention itself, the way looking can tip into obsession, into pattern-seeking that doesn’t quite turn off. Rothschild is aware of that edge.
“I have to make myself stop or I just see patterns everywhere and I can’t stop, really,” she laughed. “That’s why I’ve built in other things I need to do in my life like take the dogs for a hike or, you know, volunteer at the Sharon Land Trust… otherwise I go a little nuts. And it wouldn’t be good painting either.”
A painting session, for her, has its own its own arc. “There’s kind of a trajectory for every work session. I might be repeating something and suddenly it looks linear. The language I started painting with may change by the end and I think, ‘Oh God, I’m gonna have to go back and repaint that.’”
But then, she said, there is a pause.
“I kind of step back and say, ‘No, this painting can hold both. That’s part of its history. There’s the history of the object but then there’s the history of the painting.’”
Richard Feiner And Annette Stover
Cast of “Laughter on the 23rd Floor” from left to right. Tara Vega, Steve Zerilli, Bob Cady (Standing) Seated at the table: Andrew Blanchard, Jon Barker, Colin McLoone, Chris Bird, Rebecca Annalise, Adam Battlestein
For a century, the Sherman Players have turned a former 19th-century church into a stage where neighbors become castmates, volunteers power productions and community is the main attraction. The company marks its 100th season with a lineup that blends classic works, new writing and homegrown talent.
New England has a long history of community theater and its role in strengthening civic life. The Sherman Players remain a vital example, mounting intimate, noncommercial productions that draw on local participation and speak to the current cultural moment.
Sherman Players President Missy Alexander is an enthusiastic champion of the group’s history and collaborative spirit, which engages amateurs and professionals alike “to see what fun we can have” in bringing theater to all audiences. Everyone pitches in — from sets and costumes to administrative work — to bring each production to life. She calls it the “extra special sparkle” that has defined the company since its first performances in their historic church home in 1926.
The season opens in April with Neil Simon’s “Laughter on the 23rd Floor,” a comedy set in the 1950s television writers’ room during the McCarthy era. In June, the company will present a production (with live music) of the classic Broadway musical “Bye, Bye Birdie!” one of the first shows that highlighted the Baby Boomer generation and our “Kids are King” culture.
In July, The Sherman Players will debut “Restored to Reason,” a new work by local writer Elizabeth Young about Mary Todd Lincoln. Developed through the theater’s Cold Lemonade reading series, the work marks the first time the company has taken a piece from staged reading to full production, a memorable milestone in the group’s historic mission.
September brings a timely revival of the historic American courtroom drama, “Inherit the Wind.” The Sherman Players last presented this riveting account of the infamous Scopes “monkey trial” in 1966. The season concludes with a special holiday presentation of “An American Christmas Carol,” an original adaptation of the Dickens classic, written by Artistic Director Robin Frome, directed by Jane Farnol.
Alexander is quick to acknowledge that The Sherman Players is committed to supporting the broader regional arts community. “We’re closer than you think, and we all draw on the same talents and resources,” she said. “We all see and support each other’s work.”
This dedication is helping to enrich the theater-going experience for everyone, from long-established generational Sherman Players patrons to new, younger audiences looking for community connection.
The Sherman Playhouse is located at 5 Route 39 N, Sherman, Connecticut. For tickets, subscriptions and more information, visit shermanplayers.org.

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Graham Corrigan
Stage director Geoffrey Larson signs autographs for some of the kids after a family performance.
For those curious about opera but unsure where to begin, the Mahaiwe Theater in Great Barrington will offer an accessible entry point with “Once Upon an Opera,” a free, family-friendly program on Sunday, April 12, at 2 p.m. The event is designed for opera newcomers and aficionados alike and will include selections from some of opera’s most beloved works.
Luca Antonucci, artistic coordinator, assistant conductor and chorus master for the Berkshire Opera Festival, said the idea first materialized three years ago.
“This production is one of the highlights of the off-season,” he said.
“Opera is all about telling stories through music, which makes the concert a hit with people of all ages,” he added. “Every story has something to tell us about the human experience.” He pointed to the range of material covered in the program. “From the beautiful ornamentation of Baroque operas to the majesty of Mozart, to the gripping emotions of Verdi and Puccini … up to the modern-day stories of today’s operas by composers like Huang Ruo, Missy Mazzoli and so many others.”
The event features three singers from the Berkshire Opera Festival: soprano Juliet Schlefer, mezzo-soprano Abbegael Greene and tenor Maximillian Jansen. All three are still early in their careers, a class of rising vocal talent carrying the torch for the next generation. They will be accompanied by pianist Charles Tsui.
“I think that opera is especially exciting for families and young children precisely because it is all about storytelling,” Antonucci said. “Adding costumes, sets, props and the incredible power of operatic voices to the mix makes it one of the few types of experiences where all the arts come together.”
This year, the production reimagines some of those legendary stories in present-day Massachusetts. As always, “Once Upon an Opera” promises to be an interactive affair, encouraging audience participation throughout its hourlong runtime. While the event is free, reservations are encouraged due to limited seating.
Tickets are available at berkshireoperafestival.org/onceuponanopera.
Natalia Zukerman
Aerial view of The Shed at Tanglewood in Lenox, Massachusetts.
The Boston Symphony Orchestra is outlining its path forward following the announcement that music director Andris Nelsons will step down after the 2027 Tanglewood season, closing a 13-year tenure.
In a letter to supporters, the BSO’s Board of Trustees acknowledged that the news has been difficult for many in its community, while emphasizing gratitude for Nelsons’ leadership and plans to celebrate his final season.
The orchestra also pointed to broader challenges facing the institution and the field at large. Attendance has declined over the past two decades, while operating costs have risen. The BSO has relied on more than $100 million in reserve funds beyond standard endowment draws to cover ongoing deficits, and key facilities — including venues at Tanglewood — require significant upgrades.
In response, the organization is advancing a long-term strategy centered on three priorities: programming, partnerships and place. Plans include rethinking how concerts reach contemporary audiences, strengthening ties across Boston and the Berkshires, and investing in major performance spaces such as Symphony Hall and Tanglewood.
The board emphasized that while the BSO remains committed to artistic excellence and its core repertoire, adapting to changing audience habits will be critical to its sustainability. Leaders say ongoing conversations with musicians, staff and community partners have helped shape the new direction.
Despite financial pressures and leadership changes, trustees expressed confidence in the orchestra’s future, underscoring the role of audiences, donors and artists in sustaining one of the country’s oldest cultural institutions.
Leila Hawken
Roasted lamb
Preparing lamb for the observance of Easter is a long-standing tradition in many cultures, symbolizing new life and purity. For Christians, Easter marks the end of Lenten fasting, allowing for a celebratory feast. A popular choice is roast lamb, often prepared with rosemary, garlic or lemon. It is traditional to serve mint sauce or mint jelly at the table.
The Hebrew Bible suggests that the last plague God inflicted on the Egyptians, to secure the Israelites’ release from slavery, was to kill the firstborn son in every Egyptian home. To differentiate the Israelites from the Egyptians, God instructed them to mark their doorposts with the blood of a lamb. Today, Jews, Christians and Muslims generally believe that God would have known who was Israelite and who was Egyptian without such a sign, but views of God’s omnipotence in the Abrahamic faiths have evolved over the millennia.
This tradition, celebrated at Passover, has made lamb a first choice for Jewish families commemorating freedom from Egyptian slavery. Christians have continued the tradition, naming Jesus the Lamb of God, whose death serves as atonement for the sins of the world. For them, the dietary restrictions of Lent have ended, allowing a return to eggs, sweets and meat.
2 or more cloves garlic, thinly sliced
Good-quality olive oil
Rosemary
Salt and pepper to taste
Preheat oven to 450 degrees. Trim fat from lamb as desired. Using a sharp knife, cut small gashes in the meat and insert a slice of garlic into each cut. Rub the roast with olive oil, then season with rosemary (some cooks also add thyme), salt and pepper.
Place the meat on a rack in a shallow roasting pan and put it in the preheated oven. After 15 minutes, reduce heat to 350 degrees. Roast for 25 minutes per pound for rare or 30 minutes per pound for well-done. Well-done lamb will be less juicy and less tender. If garlic is not desired, substitute lemon or additional rosemary.
When the roast is done, carve by slicing parallel to the bone, rotating as needed.
Variations: Some recipes substitute lemon juice for olive oil. You may also use salad oil instead of olive oil and add a bit of powdered ginger, a bay leaf, sage and marjoram. Soy sauce is also used.
To make gravy:
After removing the roast to rest, place the roasting pan on the stovetop over heat. Add flour and stir for one minute, until a paste forms. Add beef stock or water to reach the desired consistency. Mash any garlic pieces, if used, to enhance flavor. Strain and serve.

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