Bell should have anticipated 10-digit dialing

Raise your hand if you’ve had to redial (retap? repunch? oh, forget it) a local phone number because you forgot to use the area code.

Raise your other hand if you have yet to add the area code to all the numbers in your cell phone address book.

These likely won’t be the only glitchs we’ll discover while attempting to adjust to dialing three extra numbers. Oh, wait, here’s another one: The autodial feature on my phone hit a snag because the caller ID feature only shows seven digits for local numbers.

I’m supposed to be able to scroll to the number, hit a button and lift the receiver. The phone does the rest. Suddenly, all I can get is a recording telling me to dial the area code. (You know that recording; you’ve heard it, too.)

OK, maybe I’m just lazy, but time gets really crunched in my life. This feature makes me feel a little bit more in control (well, it used to, anyway). I had been able to delegate this tiny chunk of manual labor. And now I’m thinking it would be nice if the phone company, which gets a substantial chunk of my monthly budget, was not pulling this particular rug out from under me.

To try and rectify the situation, I engaged in a prolonged Internet chat with a “technician� employed my service provider. Her name was Joy, which was ironic almost from the get-go.

The chat was frustrating. Joy took a defensive tone, suggesting it was surely not her technologically progressive company’s fault. Clearly, I must be an idiot.

Portions of the conversation went exactly like this (Honestly. These are copied and pasted. And no, I didn’t warn her that the conversation was being recorded and might be used for training purposes.):

Joy: To completely understand your concern, could you please elaborate more on it.

Karen: My phone displays caller ID — name and phone number. To return a call, I can select the info from the caller ID and the number is called automatically when I pick up the receiver. Since the area code does not show up on local calls, I cannot use this feature with local calls.

Joy: Oh, I see. (Pause.) Karen, the area code in your area is the same.

A variation on that response, as our conversation continued:

Joy: Can you please try to call now and dial the number again with the area code?

Karen: That’s what I have been doing. What I want is for the [anonymous phone company] system to add the area code to all numbers so that it appears that way on my caller ID and my phone knows what number to call.

At which point, I was told to refer to my phone’s owner’s manual.

Why can [anonymous phone company] not program its system to show local area codes, I asked. Same answer: refer to the owner’s manual.

When I asked if the answer to my question was “no,� I was told by the technician, “I’m not saying no to that, but … �

You guessed it.

She also suggested I refer to the [anonymous phone company] Web site for additional features I could purchase.

So, the only question that seems to leave is, where is my phone’s owner’s manual?

Actually, unbelievably, I know where it is: in the garbage. I threw it out just a few weeks ago, because I never use it, and I had a fit of organizational compulsion.

Doodling = Eureka moment

In the end, the technician did solve my problem, in a way: To avoid total exasperation during the exchange, I began fiddling with my phone. I discovered that I had programmed it with the 860-area code when I bought it, more than a year ago.

I figured out a way to delete the area code. Now my phone doesn’t know which area code it’s in, so it can’t tell the difference if a call that’s coming in is local or long distance.  

Believe it or not, it worked. I reached across the desk and called myself from the fax machine. Voila! Area code on the caller ID, from the same room! I hit the auto dial button, and voila, no recording, and pure elation when my fax phone began to ring.

Sometimes it just doesn’t take much.

Latest News

Roomful of Blues set for April 17 show at Infinity Hall in Norfolk
Photo provided

NORFOLK –Roomful of Blues, the Rhode Island-based band hailed by DownBeat magazine as being “in a class by themselves,” will bring its mix of blues, jump, swing, boogie-woogie and soul to Infinity Hall in Norfolk on Friday, April 17, at 8 p.m.

The long-running group, formed in 1967, is touring behind its Alligator Records album Steppin’ Out!, released in late 2025.

Keep ReadingShow less

Robert E. Stapf Sr.

Robert E. Stapf Sr.

MILLERTON — Robert E. Stapf Sr. (Bobbo), a devoted husband, loving father, grandfather, great grandfather, brother and friend to many, passed away peacefully on April 9, 2026, at the age of 77, happily at home surrounded by lots and lots of love and with the best care ever.

Bob was born Jan. 16, 1949, to the late Peter and Dorothy (Fountain) Stapf. He began working at an early age, met his forever love, Sandy, in 7th grade and later graduated from Pine Plains Central School.

Keep ReadingShow less

Michael Joseph Carabine

Michael Joseph Carabine

SHARON — Michael Joseph Carabine, 81, of Sharon, Connecticut, passed away on the morning of Friday, April 3, 2026, at Bryn Mawr Hospital in Bryn Mawr, Pennsylvania. He was the beloved husband of the late Angela Derrico Carabine and loving father to Caitlin Carabine McLean.

Michael was born on April 23, 1944, in Bronx, New York. He was the son of the late Thomas and Kathleen Carabine of New York.

Keep ReadingShow less
google preferred source

Want more of our stories on Google? Click here to make us a Preferred Source.

Chion Wolf brings ‘Audacious’ radio show to Winsted with show-and-tell event
Nils Johnson, co-founder and president of The Little Red Barn Brewers in Winsted, hosted Chion Wolf and her Connecticut Public show “Audacious LIVE: Show and Tell,” which was broadcast on April 8, drawing a sold-out crowd.
Jennifer Almquist

The parking lot of The Little Red Barn Brewers in Winsted was full on Wednesday, April 8, as more than 100 people from 43 Connecticut towns — including New Haven and Vernon — arrived carrying personal treasures for a live taping of “Audacious LIVE Show & Tell.”

Chion Wolf, host and producer of Connecticut Public’s “Audacious,” and her crew, led by production manager Maegn Boone, brought the program to the packed brewery for an evening of story-driven conversation and shared keepsakes.

Keep ReadingShow less
Marge Parkhurst, the preservation detective

Marge Parkhurst with a collection of historic nails recovered from wall cavities during restoration work.

Photo courtesy of Marge Parkhurst/Cottage & Country Painting Company
Walls still surprise me. If you look hard enough, you can find buried treasure.
Marge Parkhurst

After nearly 50 years of painting some of Litchfield County’s oldest homes and landmark properties, Marge Parkhurst has developed an eye for the past—reading the clues left behind in stenciled vines, forgotten bottles and newspapers tucked into walls, each revealing a small but vivid piece of Connecticut history.

Parkhurst was stripping wallpaper in a farmhouse in Colebrook — the kind of historic home she has spent decades restoring — when she noticed something odd. Three layers of paper had already come off — each one a different era’s idea of decoration — and beneath them, just barely visible under dull, off-white plaster, a pattern emerged.

Keep ReadingShow less
Wings of Spring performance at the Mahaiwe Theater
Adam Golka
Provided

On Sunday, April 19, at 4 p.m., Close Encounters With Music (CEWM) presents On the Wings of Song at the Mahaiwe Performing Arts Center in Great Barrington.

The program focuses on Robert Schumann’s spellbinding song cycle Dichterliebe (“A Poet’s Love”), a setting of sixteen poems by Heinrich Heine that explores love, longing, and the redemptive power of beauty. Featured artists include John Moore, baritone; Adam Golka, pianist; Miranda Cuckson, viola; and Yehuda Hanani, cello.

Keep ReadingShow less
google preferred source

Want more of our stories on Google? Click here to make us a Preferred Source.

google preferred source

Want more of our stories on Google? Click here to make us a Preferred Source.