NORTH CANAAN — By producing 2 billion disposable plastic syringes a year, BD’s (Becton Dickinson and Company) North Canaan plant has the potential to touch a quarter of the world’s population.
“And that’s just out of this one factory alone,” said Dustin Andersen, plant director of the 400,000-square-foot manufacturing plant on Grace Way off rural Route 63.
“I tell all the new hires when they come in, we make 6 million syringes a day, which means every person in the state of Connecticut could come into this factory, we could give them a syringe every day, and still have millions left over to distribute,” noted Andersen, who oversees operations at the 60-year-old facility, which spans 10 acres under one roof.
“When you’re working for a company that has that kind of impact, it really stands for something.”
BD is one of a handful of manufacturers in the state’s bucolic Northwest Corner making a significant impact locally and globally by stimulating the economy, providing jobs for the community, launching innovative technology and embracing renewable resources.
In addition to BD, a handful of other major manufacturers in the Northwest Corner with a global scope include:
— The Lakeville-based ITW (Illinois Tool Works) Seats & Motion Division within the ITW Automotive Segment, which molds and assembles 45 million headrest guides per year for Ford and Toyota vehicles throughout North America and Venezuela.
— CowPots, one of three businesses owned and operated by the multigenerational Freund family farm in East Canaan, where tens of millions of eco-friendly flowerpots made from composted manure have been manufactured over the past 27 years using the longest continuously operating methane digester in the country.
— Hutzler Manufacturing, a four-generation family-owned and -operated business in North Canaan that has been designing and producing housewares since 1938, including innovative utensils for several popular fast-food giants.
“Rural manufacturers are a critical piece of Connecticut’s overall economy and their products impact lives around the world,” said Chris DiPentima, resident and CEO of the Connecticut Business and Industry Association (CBIA).
They are also “critical to local economic development, supporting and revitalizing local communities not only through the hundreds of millions in state and local taxes that they pay, but also because they create five additional jobs in other parts of the state’s economy for every one manufacturing job, and generate $2.60 in additional economic activity for every $1 spent in manufacturing.”
Those are huge multipliers, said DiPentima, “equivalent to what Silicon Valley experienced with the tech-sector boom — and high wage careers with the average Connecticut manufacturing salary at $92,633, 36% higher than the national average and 14% more than the state’s average salary.”
Courtesy of BD
Dustin Andersen is the plant director at BD Canaan, which is the largest employer in the Northwest Corner, with more than 400 employees.
Innovation transformed BD
The first wave of disposable plastic syringes were manufactured out of BD’s North Canaan facility in 1961 in its original 25,000-square-foot-building, manned by eight associates. The innovation soon transformed BD by replacing traditional glass syringes to ensure more sterile conditions.
“The PlastiPak syringe was really what put us on the map,” said Andersen.
One year later, BD purchased a 77-acre tract of land and broke ground for the construction of a 55,000-square-foot state-of-the-art plant, and since then, has expanded the North Canaan facility eight times, for a total of 360,000 square feet.
Until you’ve toured the plant, it’s difficult to comprehend the scale of the operation.
The operation is a vital facility for the BD Medical -Medical Surgical Systems unit of its parent, Becton Dickinson and Company, which was founded in 1897 and is headquartered in Franklin Lakes, New Jersey.
About 400 employees work at the North Canaan facility, making it the largest employer and taxpayer in the Northwest Corner.
“Everybody around here knows somebody who is working at BD,” Andersen explained.
Jeanine Hodgekiss, BD’s customer complaint and validation quality manager and a second-generation associate, noted that the “quality” within the facility extends far beyond the products produced.
“I’ve been at BD for 34 years, and my dad worked there over 30 years,” said Hodgekiss “When people think of quality, they think of the product. But BD also provides the quality of life.”
Steve Furth is the plant manager at ITW Seats & Motion Division in Lakeville, which manufactures automobile headrest guides for Ford and Toyota. Debra A. Aleksinas
Building a ‘model factory’ in Lakeville
The odds are that anyone who owns a Toyota Tacoma pickup truck is driving around with a plastic component tucked into the vehicle’s headrest that was molded by ITW’s Seats & Motion Division in Lakeville. Ditto for Ford vehicles on the road today.
The global operation takes place in a commercial building adjacent to the Lakeville Hose Company, where plastic headrest guides, a key safety component in automobiles, are produced by 38 molding and 15 assembly machines in the 20,000-square-foot plant.
“We make them for 98% of the Fords that are built in North America,” said Steve Furth, the operation’s plant manager, during a recent tour of the totally automated facility.
“Toyota is getting close to Ford” in terms of production, said Furth as he pointed out the five molding machines and three assembly machines pumping out and assembling headrest guides for Tacoma vehicles. “We ship 100,000 parts a week.”
As he spoke, the machines whirred as they completed various steps of the process, work that up until about three years ago, was done primarily through manual labor.
To keep up with the volume, for several years, ITW rented warehouse space in Millerton, New York, for storage, packing and shipping. Now, the entire process takes place in Lakeville.
“Three years ago, the company decided it was time to do what we call ‘model factory,’” said Furth, which improved efficiency through automation but resulted in the closing of the Millerton site and downsizing the workforce from 50 to about 35.
“It did take some jobs away, but it improved our efficiency tenfold. We now produce about 45 million parts per year.”
Furth, who has been employed by ITW for 15 years, marveled that even though ITW global has 35 locations worldwide with an estimated 28,000 employees, that a modest plant in rural Lakeville is part of that world-wide success.
“How this little factory got started in this area up here, nobody knows, but here we are.
”‘Dirty Jobs,’ the pandemic, fueled CowPots
Tucked away on a winding dirt road behind the Freund family farm’s dairy operation and farm market and bakery, is a manufacturing plant that molds eco-friendly flowerpots made from composted manure.
On a recent visit to the operation, Amanda Freund, third generation of the family farm, manages the CowPots operation with her father, Matt Freund. The second-generation Freund, with help from a friend with an engineering background, designed the technology used to mold dried manure into flower pots as an alternative to peat pots, which take longer to biodegrade.
Diversification, said Amanda Freund, was a saving grace when the pandemic hit in 2020. The family’s 300-cow dairy operation was in ”crisis mode,” she recalled, as demand for milk dried up when schools, restaurants and other customers closed shop.
But at the same time, “everyone was home, and gardening blew up,” and demand for CowPots skyrocketed.
In 2007, CowPots gained “incredible national exposure” when it was featured not only on “Larry King Live,” but also in a segment of “Dirty Jobs” with Mike Rowe.
“It was incredible national exposure, with reruns in 125 countries to this day, which I can always track by the spike in visits to my website,” Freund noted.
The CowPots operation maintains a health permit with the USDA to be able to export product to the European Union, and Freund said she is two to three years into a discussion with a company in Australia “that has begun the process of licensing our technology and some form of royalties.”
“With 500 million tons of plastic per year produced from the horticultural industry,” she said, “we’re pushing to be part of the solution.”
An engineering breakthrough
Also on Grace Way in North Canaan, across from BD, is the Hutzler Manufacturing Company Inc., a four-generation, family-owned and -operated manufacturer and worldwide distributor of high-quality housewares since 1938.
According to the company’s website, in the 1970s, Hutzler made the engineering breakthrough that fiberglass can give additional strength that was lacking from traditional nylon. They used this knowledge to produce fiberglas-reinforced nylon utensils, “which are still used today by McDonalds, Burger King and Pizza Hut.”
Company officials did not respond to requests for comment.
Transportation challenges and solutions
While the sight and sounds of big rigs rumbling around the Northwest Corner may annoy some, transportation costs can be expensive and compounded in rural areas where trucks need to make special trips, said Cow-Pots’ Freund.
“There is great value to us, being a small manufacturer in the community, and having the larger companies like BD make a lot of shipping trips, with the trucks coming and going,” she explained. As transportation frequency increases in the area, said Freund, it helps to lower her transportation costs.
CBIA’s DiPentima noted that rural manufacturers struggle with employees’ transportation needs.
“One thing we have heard from the rural manufacturers is that there is not much of it for their employees, especially for what is referred to as the ‘last mile,’ meaning employees can get to a train or bus hub but have challenges getting to their workplace from there.”
Transportation along with housing, child care and cost of health insurance are top issues that CBIA hears from businesses and are at the center of its 2024 legislative policy solutions, said DiPentima.
This article has been updated to reflect the correct name of the PlastiPak syringe and the location of Franklin Lakes, New Jersey.
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John Carter
Carter arrived at his calling by a circuitous route. After graduating from Yale, he joined the Peace Corps, then returned to his hometown of Milton, Mass., where he founded and ran the Carter Tree Co. for seven years. After closing the business, he attended Virginia Theological Seminary, earning a Master of Divinity. During that time, he and his wife, Deborah, were involved in the hunger movement. Carter said every venture he undertook was made possible by Deborah, whom he described as his constant companion and indispensable partner in his pursuit of compassion and justice. Still, he questioned himself: “Who am I, and what should I be doing that I’m passionate about?”
John Carter and his wife DeborahPhoto by Deborah Carter
In the face of new challenges, volunteers joined the effort to revive the original program, VS1. The Rev. Heidi Truax, recently retired rector of Trinity Lime Rock, has been a strong supporter of Vecinos Seguros from its inception. Glenn Formica, an immigration attorney from New Haven, gave a presentation informing the community about the second Trump administration’s amended policies. Formica also generated written materials in English and Spanish, advising private citizens and employers how to prepare in the event of a visit from ICE (U.S. Immigration and Customs Enforcement). William Tong, Connecticut’s attorney general, a proponent of many social justice issues, including the opioid crisis and fair pricing for generic drugs, has also provided support since the establishment of Vecinos Seguros.
The VS2 steering committee, which includes Carter, is led by Jill Drew, a local civic leader. Drew has worked with Judiciary Committee co-chairmen Gary Winfield and Steven Stafstrom in support of SB 91, a proposal by Connecticut Gov. Ned Lamont to limit ICE actions in “protected areas,” including schools, hospitals and religious buildings. She has also supported HB 5499, which would place limits on the use of automated license plate readers, addressing concerns that the Trust Act is being circumvented through technology deployed for other purposes. Other committee members include Amy Lake and Lee and Sophia DeBoer.
VS2 has launches a range of initiatives, including distributing “know your rights” flyers; creating an online resource with local legal and social services for immigrants; hosting in-person events to educate neighbors and train volunteers; organizing a rapid response team to verify reported immigration enforcement activity and support those affected; providing financial assistance for legal expenses, rent and utilities; and advising employers — from farms and restaurants to stores and private homes — on how to protect workers if immigration agents arrive.
As the annual report states: “We are committed to building on the powerful work of Rev. Carter, who, in the first seven years of Vecinos Seguros, assisted a significant number of individuals and families. It is our mission to continue this important work.”
Few descriptions capture the moment more clearly than Carter’s own words:
“The human cost of current ICE practices is appallingly high. Evidence of the brutality and cruelty of these practices is everywhere. Minneapolis is a recent and egregious example. ICE enforcement is doing much more than deporting individuals. It is also the systematic destruction of families. According to some reports, 90% of deportees are male. They are husbands, partners and fathers, often the primary contributors to family finances. There is heartbreak, trauma and stress experienced by the families left behind. The humanitarian response to the violence and chaos in Minneapolis is inspirational and instructive. Both citizens and immigrants came to the aid of residents living in fear and peril. It should be noted that people of color, whether their status was legal or undocumented, were also deeply shaken by what they witnessed in their communities.”
Carter also described how communities responded. That out of devastation, he said, came something else:
“A new word was born out of the compassionate response in Minneapolis: ‘neighboring.’ In caring for each other, they were ‘neighboring.’ The mission of Vecinos Seguros 2 is to ‘neighbor’ members of the immigrant community whose lives have been turned upside down by current immigration policies.”
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