Just in time for Mother’s Day, Roaring Oaks Florist in Lakeville has launched a new self-serve flower station next to its Main Street shop, offering high-quality, grab-and-go bouquets from 8 a.m. to 8 p.m., seven days a week — including Sundays when the main store is closed.
Owner Terence S. Miller, who bought the shop 24 years ago at just 20 years old, calls the new feature “a modern twist on an old-school honor system,” with some high-tech updates.
“We’re still using our same high-end flowers, just with less markup and no labor,” said Miller. “That way people can access our quality anytime, even if we’re closed.”
Tucked beside the shop’s main entrance at 349A Main Street next to The Boathouse, the self-serve area is partitioned and monitored by security cameras. A simple touchscreen checkout system lets customers pay with a credit card — no cash accepted — and includes photo prompts to make selection easy. Vases, ribbons, flower food, and care instructions are all stocked and labeled.
“We’ve tried to think of everything people might need,” said Miller. “It’s all about making great flowers more accessible without losing what makes Roaring Oaks special.”
Miller said the idea came from years of watching customers try to squeeze in a visit before or after hours. “We’re open 8 hours a day, but we’re here for almost 10, and it still isn’t enough. People are always showing up after we close,” he said. “This way we can be ‘open’ more hours without adding staff.”
Though he considered making the space available 24/7, Miller ultimately decided against it. “We didn’t want to encourage late-night tampering,” he said, noting the shop’s proximity to local bars and restaurants.
Miller’s journey into flowers was unexpected. As soon as he could get his farming papers at 12 years old, he started working at Silamar Farm in Millerton. Alongside its produce, Silamar’s was one of the first farm stands in the area to sell fresh cut flowers.Miller began growing and bundling cut flowers for city-bound customers. “By 16 I needed a year-round job, so I applied to every florist around. I just had a knack for it,” he said. After a stint in Rhinebeck, he returned and bought Roaring Oaks from its previous owner.
In the decades since, he’s built a reputation for quality and creativity. The shop’s flowers are sourced from around the world, particularly Canada and South America, though Miller is committed to supporting local growers wherever possible, especially for summer offerings and weddings.
“We’re hoping to feature some smaller farms in the self-serve section this summer,” said Miller. “DIY weddings have taken off, and people don’t always realize the benefits of buying local. Cold chain is everything. The flowers we source come straight from the airport to the wholesaler and right up here. That’s how we keep them fresh.”
Roaring Oaks also offers consultations and bulk flower discounts for events and weddings, a service Miller hopes more customers will discover through the new self-serve setup.
After 50 years in business, and nearly a decade at its current Lakeville location, Roaring Oaks continues to evolve. “This September marks my 25th year,” said Miller. “I’m always looking for ways to make people happy. Flowers should be simple, joyful, and accessible. That’s what this is all about.”
For more information or to plan your Mother’s Day bouquet, visit Roaring Oaks Florist at 349A Main Street, Lakeville.
