NECC’s Dial-A-Ride expands services

MILLERTON  — A new grant has ushered in changes for the Dial-A-Ride transportation program spearheaded  by the North East Community Center (NECC).

Beginning this month, the public transportation service will be free for clients and will offer a more flexible, timely schedule, according to NECC Executive Director Jenny Hansell, as calls are no longer being managed out of Poughkeepsie. 

Additionally, the van currently in use will soon be replaced by an eight-passenger, wheelchair-accessible bus. Grants helped purchase the bus, and Hansell said she is grateful to those who helped with transportation needs.

The bus travels anywhere in Dutchess County and also goes over the border to take riders to medical appointments in Sharon and Lakeville, Conn. 

Hours of operation are flexible, but 9 a.m. to 5 p.m. Monday through Friday are standard.

Dial-A-Ride benefits residents living in North East, Amenia, Pine Plains, Dover Plains, Millbrook and Stanford by providing transportation throughout Dutchess County.

Dial-A-Ride offers curbside pick-up and drop-off service.

NECC’s Dial-A-Ride program has been running for four years, thanks to a Federal New Freedom grant. However, that grant has now been replaced by the Enhanced Mobility of Seniors and Individuals with Disabilities Public Transportation grant — a federal grant administered through New York State Department of Transportation.

Call management previously located in Poughkeepsie, where the former bus was stored, at present are are answered at NECC.

Having a call center in a far-away location “limits exposure to our clients,” NECC Transportation Coordinator Monte Stone said.

Other limitations the program faced in the past included having a larger, 28-passanger bus (which could not always make its way up narrow or icy driveways) and having service hours reduced by travel time to and from Poughkeepsie.

To book a trip, call NECC at 518-592-1399, ext. 5. Rides must be booked three days in advance. There are operators available to speak in both English and Spanish. 

Occasional shopping trips to destinations throughout Dutchess County are made on Saturdays.

Donations for the free transportation program are always welcome, added Hansell.

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