How to get the state to help you

FALLS VILLAGE — After considerable delays, the gas station/convenience store/deli at the junction of Routes 7 and 63 opened for business on Feb. 17.

Navigating state bureaucracy is never simple, but with the COVID-19 pandemic added to the mix, the delays were extra frustrating.

First Selectman Henry Todd asked state Rep. Maria Horn (D-64) for help, and the latter obliged.

In a phone interview Friday, Feb. 19, Horn said state agencies are struggling with the pandemic and with people working from home.

“So you make some calls, be nice about it, and they help you.”

— Patrick L. Sullivan

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