Forum examines role of libraries in artificial intelligence era

Forum examines role of libraries in artificial intelligence era

Anthony Marx

Patrick L. Sullivan

FALLS VILLAGE — Anthony Marx, president of the New York Public Library, said the country’s largest library is maintaining its core values while encountering serious challenges.

Marx spoke at Housatonic Valley Regional High School Friday evening, Nov. 7, in a Salisbury Forum presentation.

Marx started working at the NYPL in 2011. He said that until he took the job he didn’t realize that while the library has almost 100 branches, none of them are in Brooklyn or Queens.

“We are not a city agency,” he said, while acknowledging that some 60% of the library’s revenue comes from city coffers. “It makes for interesting conversations at budget time.”

The library has a $1.48 billion endowment and raises between $80-100 million in private fundraising per year.

Marx said one big challenge is misinformation, which “spreads faster than truth.” He cited discouraging trends, such as a national decline in reading in general and long-form reading in particular, and shortened attention spans driven by the use of smart phones.

He said that despite the radical increase in communications capabilities, isolation is on the rise.

The good news, he continued, is that people are using the NYPL more than ever, in different formats (books, audiobooks, podcasts).

A related challenge is artificial intelligence. Marx said “for the first time in 130 years” people are checking citations with the NYPL’s librarians, only to find the citations are phony.

“AI is hallucinating,” Marx said, and the designers care more about speed than accuracy.

“We care a lot about truth and accuracy.”

He said the solution for the NYPL is to provide training in AI and to use it to enhance the services the library already provides.

He noted the NYPL has 65 million books, give or take. The goal is to make as much of the collection as possible available online.

Many books are out of print but still under copyright protection. In these cases, Marx argued that the library isn’t harming the copyright holders, since the book isn’t available anyway.

And if enough people request a certain title, perhaps a publisher would be willing to bring out a new edition.

“AI can help with that.”

Ultimately the NYPL will create its own AI, “based on our collection so you can trust it.”

Marx said the NYPL’s branch libraries have historically functioned as outposts of education and community involvement. The NYPL is the largest provider of English as a Second Language classes in the city.

“And yes, we teach immigrants, and we don’t ask about their status because we don’t want them found through us.”

Marx said the library is also trying new things, such as building 175 units of affordable housing over one branch, and using branch libraries as a hub to broadcast free broadband wifi because “between 1.5 to 2 million New Yorkers do not have broadband at home.”

And the branches themselves are being renovated. “We’ve spent a billion so far.”

Marx said, despite the headwinds, “we don’t change what we do. We double down.”

Latest News

Year in review: Quiet change and enduring spirit in Falls Village

Matthew Yanarella shows children and adults how to make cannoli at the Hunt Library on Sept. 12.

By Patrick L. Sullivan

FALLS VILLAGE — The year 2025 saw some new faces in town, starting with Liz and Howie Ives of the Off the Trail Cafe, which took over the town-owned space at 107 Main St., formerly occupied by the Falls Village Cafe.

As the name suggests, the café’s owners have made a point of welcoming Appalachian Trail hikers, including be collaborating with the Center on Main next door on an informal, trail-themed art project.

Keep ReadingShow less
Year in review: Progress and milestones in Salisbury

Affordable housing moved forward in 2025, including two homes on Perry Street in Lakeville. Jennifer Kronholm Clark (with scissors) cuts the ribbon at one of the two affordable homes on Perry Street along with (from left) John Harney, State Representative Maria Horn (D-64) and housing Commissioner Seila Mosquera-Bruno.

By Patrick L. Sullivan

SALISBURY — Salisbury expanded its affordable housing stock in 2025 with the addition of four new three-bedroom homes developed by the Salisbury Housing Trust. Two of the homes were built at 26 and 28 Undermountain Rd, with another two constructed at the top of Perry Street in Lakeville.

Motorists and students from The Hotchkiss School will soon benefit from a new sidewalk along Sharon Road (Route 41) connecting the school to Lakeville village. In November, Salisbury was awarded $800,000 in state funding to construct the sidewalk along the southbound side of the road, linking it to the existing sidewalk between Main Street and Wells Hill Road.

Keep ReadingShow less
New CT laws taking effect Jan. 1: Housing, solar panels, driving
The state Capitol.
Mark Pazniokas/CT Mirror

Connecticut will kick off 2026 with nearly two dozen new laws that are slated to wholly or partially take effect on Jan 1.

The laws touch a range of areas in the state, from farming to pharmaceuticals to housing to the justice system.

Keep ReadingShow less
Housatonic falls to Nonnenwaug 52-42 in varsity season opener

HVRHS’s Victoria Brooks navigates traffic on her way to the hoop. She scored a game-high 17 points against Nonnewaug Tuesday, Dec. 16.

Riley Klein

FALLS VILLAGE — Berkshire League basketball returned to Housatonic Valley Regional High School Tuesday, Dec. 16.

Nonnewaug High School’s girls varsity team beat Housatonic 52-42 in the first game of the regular season.

Keep ReadingShow less