After a decline, homelessness rises again across the Northwest Corner

Part One: ‘A Public Health Emergency’

After a decline, homelessness rises again across the Northwest Corner
Participants in the Northwest YMCA’s Freezin’ for a Reason fundraiser warm their hands on the open fire. 
Photo by Paul Venti

Editor’s note: This is the first part of a series exploring homelessness in rural Northwest Connecticut. Click here to read part two.

TORRINGTON — On a frigid day in early December, a newborn entered the world naked and homeless — but not hopeless.

Upon release from the hospital maternity ward, the infant’s young mother, abandoned by family, returned with her swaddled baby to the homeless shelter in Torrington where she had been staying while awaiting the child’s birth.

“We are currently housing eight children and a baby,” explained Deirdre DiCara, executive director of the nonprofit Friends in Service to Humanity of Northwest Connecticut Inc. (FISH), as she organized a bassinet in preparation for the shelter’s newest and youngest arrival.

While at FISH, infant and mother will receive health care and support services from local organizations aimed at placing them in permanent housing, said DiCara. “Hopefully, with time, she will reunite with her parents.”

A public health emergency

Homelessness in rural Northwest Connecticut, which has surged for the second year in a row after a decade of decline, far exceeds the number of beds available at the only two shelters serving the state’s rural Northwest Corner.

“It’s a public health emergency and a humanitarian crisis,” noted DiCara.

The Connecticut Coalition to End Homelessness has reported that homelessness jumped 39% statewide from 2020 to 2022, and as of fall 2023, had risen 13% over the prior year.


In the Northwest Corner, 30% of those experiencing homelessness are considered chronically homeless, meaning they had experienced homelessness four or more times in three years, according to The Plan to End Homelessness in Northwest CT, a comprehensive report prepared by the Northwest CT Community Foundation (NCCF) in collaboration with about 30 regional social service agencies.

The rural homeless are less visible than those in more urban areas, said service providers. They are camped out in dense woods, under bridges or living in cars, tents or structures unfit for human habitation.

51 beds for entire Northwest Corner

The dipping temperatures drive homeless people to seek a warm place to sleep, burdening local shelters.

“We have 51 shelter beds in Northwest Connecticut. There are 35 beds at FISH, five of which are dedicated to veterans funded by the Veterans Administration (VA), and 16 beds at the Y in Winsted. It’s a very rural region, and transportation is a big issue,” said Julia Scharnberg, vice president of community engagement for NCCF.

“Our shelters are constantly full. We are stuck with a real logjam,” she noted. “Every day that passes, the wait list is long enough to fill all 51 slots about twice.”

Scharnberg, who also serves on the board of The Housing Collective, said she has seen a rise in the number of unhoused seniors. “Many are on a fixed or low income and any increase in monthly expenses puts them at risk of homelessness.”

The lack of low-income housing in the Northwest Corner has reached a critical point, explained the FISH executive director. “I often say it’s about housing affordability, not affordable housing.”

Complicating matters, the planned mid-November opening of an emergency cold-weather shelter in downtown Torrington, known as Operation Overflow, has been delayed as service providers search for a suitable location. Several churches have offered space, but a group of parents objected to the shelter’s proximity to a nearby school.

‘A problem that touches everybody’

Rural homelessness, according to The Plan to End Homelessness in Rural Northwest Connecticut, has many of the same root causes as the more visible urban settings: the persistent lack of affordable housing, evictions, poverty, domestic violence, mental illness and the invisible injuries of combat.

The Northwest Corner towns, unlike larger cities, lack shelters to call their own. Except for assistance from municipal social services agents, the task of assisting and monitoring homelessness falls heavily on municipal, faith or business leaders, health care agencies, charitable institutions and volunteers.

“There is nothing here because our towns are so small. What has happened is an informal web of arrangements,” said state Rep. Maria Horn (D-64).

“They are often put up in a hotel, or transported to where there are services. There have been a lot of good intentions, but the processes seem to have gone astray,” said Horn. “People are forced to find their way to Torrington and Winsted, and we tend to think we don’t have a problem.”

Help starts with 2-1-1

New Beginnings of Northwest Hills Litchfield County is a regional service agency and sponsor of The Gathering Place, which implemented the 2-1-1 intake system in Litchfield County in 2014. It offers unhoused people in Northwest Connecticut “assistance and access to services to help individuals transition out of homelessness and into a new chapter of their lives,” according to director Nancy Cannavo.

Its Gathering Place offers visitors a safe place to receive their mail, take a shower, do laundry, get a haircut, speak to a provider one-on-one, make phone calls and obtain clothing for employment interviews. Visitors also receive mental health and substance abuse referrals and supported employment.

Cannavo, a psychiatric nurse at Charlotte Hungerford Hospital and coordinator of the Mental Health Services to the Homeless program, said that between January 2022 and November 2023, The Gathering Place saw 608 homeless clients.

“We are fully committed to caring for all people and ensuring that no one is left behind,” said Cannavo.

Latest News

Geer Village announces ‘strategic partnership’ with Integritus Healthcare

Geer Village Senior Community in North Canaan announced its partnership with the Mass.-based Integritus Healthcare on Aug. 7. Geer will remain the operator of the facility’s programs and services but joins the umbrella of 19 entities at Integritus Healthcare.

Photo by Debra A. Aleksinas

NORTH CANAAN — For the first time in its more than 95-year history, the nonprofit Geer Village Senior Community will soon operate under a new management contract, although it will remain an independent organization.

A joint announcement of a “strategic partnership” between Geer Village and Integritus Healthcare, a 501 (c) 3 charitable organization and post-acute healthcare industry leader based out of Pittsfield, Mass., was made on Aug. 7.

Keep ReadingShow less
Deputies respond to political dispute at Fountain Square

AMENIA — Dutchess County Sheriff’s Deputies broke up a political dispute between two Amenia residents at Fountain Square in downtown Amenia on Tuesday, July 15.

Kimberly Travis of Amenia was conducting her daily “No Kings” anti-Trump administration protest at Fountain Square at 1:15 p.m. when Jamie Deines, of Amenia and candidate for Town Board in the Nov. 4 election, approached her.

Keep ReadingShow less
East Twin Lake
finds new hope 
as hydrilla fades

Gregory Bugbee, associate scientist at the Connecticut Agricultural Experiment Station (CAES), where he heads the Office of Aquatic Invasive Species (OAIS), was a guest speaker at the Aug. 2 annual meeting of the Twin Lakes Association.

Debra A. Aleksinas

SALISBURY— A fierce and costly battle to halt the spread of hydrilla in East Twin Lake may have finally paid off.

All but three remaining small patches, one near the shoreline at O’Hara’s Landing Marina and two others in deeper water as boats exit the marina and head out, have been destroyed by this summer’s treatment with the aquatic herbicide fluridone, which began on May 20. None of the remaining plants are thriving.

Keep ReadingShow less
Lisa Mae Keller

LIME ROCK — Lisa Mae Keller of Lime Rock, Connecticut, passed away peacefully at her home on July 26, 2025, following a yearlong battle with cancer. Lisa remained at home between lengthy stays at Smilow Cancer Hospital – Yale New Haven. Throughout Lisa’s ordeal, the family home was a constant hub of love and support, with friends and relatives regularly dropping by. Their presence lifted Lisa’s spirits and helped her stay positive during even the toughest moments. The family remains deeply grateful to the community for their unwavering kindness and encouragement.

Born on June 2, 1958, in Bridgeport to Mae and Robert Schmidle, Lisa graduated from Newtown High School in 1976. Lisa first attended Ithica College to pursue a degree in fine arts concentrating on opera. Drawn to a more robust and challenging curriculum, Lisa transferred to Whittier College, Whittier, California earning a Bachelor of Science degree. It was in 1988 that Lisa met and married Robert (Rob) Keller in Newtown, Connecticut. Together, they embarked on a remarkable journey. The couple started small businesses, developed land in Litchfield County and welcomed in quick succession their sons Baxter and Clayton. The growing family discovered the long-abandoned historic Lime Rock Casino in 1993, while attending a race at Lime Rock Park. The couple found it difficult to commute for work while raising a family and restoring a vintage home. Lisa persuaded her husband that chimney sweeping was a noble profession, leading them to purchase the established business, Sultans of Soot Chimney Sweeps. She later leveraged her role into ownership of the largest U.S. importer of vintage Italian reproduction gun parts. Even as her entrepreneurial ventures expanded, Lisa continued managing the pick, pack, and ship operation for Kirst Konverter, though she sold the remainder of the business prior to her illness. Lisa will be remembered for her business acumen, community service, and being a trained vocalist with the Crescendo Coral Group of Lime Rock. Lisa tended the extensive gardens around the home and curated an art collection that adorns the walls within. Baking cookies was a passion. Countless cookie packages were sent world wide to each son and their military friends while deployed. It is still undetermined in the Keller house whether the Army or Marines leave less crumbs. At Christmas, the Lakeville Post Office staff would post over 80 packages of cookies to lucky recipients, while receiving a tray for their effort. Unable to bake cookies in her last year, Lisa selflessly compiled and self-published “ Pot Luck at The Casino”, a 160 page book of all of her favorite recipes, sent to everyone on her cookie list. It was a true labor of love.

Keep ReadingShow less